What's New

HSBC Korea

  • [Notification] Revision of ‘General Terms and Conditions on Deposit Transaction'

    Please be advised that ‘General Terms and Conditions on Deposit Transaction' will be revised effective from 3rd Jul, 2023. Please refer to the table below for details

    Article As-Is To-Be
    Article 10 Article 10 Request for Payment and Termination (4) Notwithstanding Paragraph (1) of this Article, depositors who are not individuals or individual businesses may omit the report of password or PIN-PAD input required under Paragraph (1) of this Article. However, this provision applies only to new accounts opened after the effective date of these revised terms and conditions and the Customers who have submitted in writing that they will no longer use passwords for existing accounts prior to the effective date. Article 10 Request for Payment and Termination (4) Notwithstanding Paragraph (1) of this Article, depositors who are not individuals or individual businesses may omit the report of password or PIN-PAD input required under Paragraph (1) of this Article.
    Article 21 Article 21 Change in Terms and Conditions (1) If the Bank desires to change these Terms and Conditions, or the terms and conditions of deposits with free deposits and withdrawals, savings account, or installment savings deposit account, the Bank shall post such change on its internet homepage and at each sales branch for a period of one month prior to the date of the implementation of such change to notify the Customer. However, if the change to the terms and conditions is urgently needed due to an amendment to the applicable laws or the improvement of system, the Bank shall forthwith post or publicly announce such change. Article 21 Change in Terms and Conditions (1) If the Bank desires to change these Terms and Conditions, or the terms and conditions of deposits with free deposits and withdrawals, savings account, or installment savings deposit account (hereinafter collectively referred to as “terms and conditions, etc.” in this Article), the Bank shall post such change on its internet homepage and at each sales branch for a period of one month prior to the date of the implementation of such change to notify the Customer. However, if the change to the terms and conditions, etc. is urgently needed due to an amendment to the applicable laws or the improvement of system, the Bank shall forthwith post or publicly announce such change.
    (2) If the changed terms and conditions are unfavorable to the Customer, notice shall be given to the Customer one month prior to the date of implementation of such change in writing or by e-mail. (2) When changing the terms and conditions, etc., the Bank shall notify the Customer of the changes (including the before and after comparison table) one month before the enforcement date of the changed terms and conditions, etc. in addition to the posting pursuant to Paragraph (1) in at least one of the following ways (two in the case of unfavorable changes to the Customer), but the method in subparagraph 1 shall be included. However, if the terms and conditions, etc. are changed urgently due to revision of the law or improvement of the system, the Customer shall be notified immediately.
    1. Notification by mail or e-mail based on the information reported by the Customer; and/or
    2. Notation on the bankbook
    (3) Notwithstanding Paragraph (2), Paragraph (2) shall not apply in the case of simple wording changes such as typos or wording corrections that do not involve substantial changes in content.

  • [Notice] Service downtime for system upgrade

    Thank you for using HSBC Korea

    Please note that following service will be suspended for banking system upgrade

    • Schedule
      15th Apr 7:00 AM ~ 17th Apr 9:00 AM (50 hours)
    • Suspended service
      Inward/outward transfer via KFTC HOFINET (The Interbank Home/Firm Banking Network)
    • Reason for suspension
      Disconnection for banking system upgrade

  • [Notification] Change of e-Channels Terms and Conditions

    Please be advised that the e-channels Terms and Conditions will be revised effective from Apr 15, 2023.

    Comparison Table (PDF, 524KB)


  • [Notification] Basic Fee launch

    We would like to inform you that basic fee is newly charged after the change in accordance with Article 18, Paragraph 4 of the General Terms and Conditions on Deposit Transaction (Customers subject to General Terms and Conditions on Deposit Transaction) or Global Document 7.1 (Customers subject to Global Documents).

    In case you do not agree to the change, you may terminate Deposit Transaction by 28th Feb 2023. If you do not express your intention to terminate Deposit Transaction by closing all your bank accounts with us, you are deemed to have agreed to the change.


  • [Notification] Revision of ‘General Terms and Conditions on Deposit Transaction'

    Please be advised that ‘General Terms and Conditions on Deposit Transaction' will be revised effective from 2nd March, 2022. Please refer to the table below for details

    Article As-Is To-Be
    Article 18 Fees New (4) In addition to the cases set forth in paragraphs (1) and (2), the Bank may charge a basic fee from corporate customers whose total deposit amount held with the Bank is less than a certain threshold, and specific criteria for charging the fee will be posted on the Bank webpage. In this case, the Bank may withdraw the basic fee directly on the 10th of every month without any separate instruction from the depositor, and if the withdrawal date is not a business day, it may withdraw it on the immediately following business day. If the balance of the deposit falls short of the fee to be withdrawn, the Bank may withdraw it first within the balance available, and then charge the insufficient amount directly to the Customer.
    New (5) After the notice in paragraph (4), the Customer may terminate the contract by written notice up to the business day immediately preceding the effective date of the changed fee. If the Customer's written objection does not reach the Bank within this period, the Customer is deemed to have approved the changed fee.
    Heading New ※ The underlined parts in Articles 18 and Article 21 hereof are different from the standard terms and conditions of the Fair Trade Commission.
    Article 21 Change in Terms and Conditions ※ The underlined part of this provision is different from the standard terms and conditions of the Fair Trade Commission. Deleted

  • [Notification] USD interest Rate Change Announcement

    Please be advised that Global Payments Solutions is to revise USD standard credit interest rate effective from 17th Nov 2022.

    Deposit Product Currency Before After
    Savings Account USD 0.30% p.a. 0.50% p.a.

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.


  • [Notification] Interest Rate Change Announcement

    Please be advised that Global Payments Solutions is to revise standard credit interest rate effective from 6th Oct 2022.

    Deposit Product Before After
    Savings Account 0.10% p.a. 0.30% p.a.

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.


  • [Notification] Deposit Fee Change Announcement

    Please be advised that Global Payments Solutions is to revise Deposit Fee effective from 1st Oct 2022.

    Currency Before After
    Swiss Franc (CHF) -0.25% p.a. 0.00% p.a.

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.


  • [Notification] Interest Rate Change Announcement

    Please be advised that Global Liquidity & Cash Management is to revise standard credit interest rate effective from 11th Aug 2022.

    Deposit Product Before After
    Savings Account  0.01% p.a 0.10% p.a

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.


  • [Notification] Deposit Fee Change Announcement

    Please be advised that Global Liquidity & Cash Management is to revise Deposit Fee effective from 1st Aug 2022.

    Currency Before After
    Euro (EUR) -0.50% p.a. 0.00% p.a.

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.


  • [Notification] Interest Rate Change Announcement

    Please be advised that Global Liquidity & Cash Management is to revise standard credit interest rate effective from 9th Jun 2022.

    Deposit Product Before After
    Savings Account * 0.01% p.a 0.10% p.a
    Money Market Deposit Account 0.01% p.a 0.10% p.a

    * Ordinary Demand Deposit (“Botongyegeum”)

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.


  • [Notification] Change of Global Billing TWIST Service

    Please be advised that GBS TWIST sevice charge will be applied to your account from 1 Jun 2022

    Regular invoice in CSV or PDF format continue to be free.

    Charges BEFORE NEW (22.6.1)
    Monthly Service Fee Nil KRW 12,000 a month per TWIST file.
    Onetime Set-up fees Nil KRW 60,000 per TWIST file

  • [Notification] Change of Agreement for Foreign Exchange Transactions

    Please be advised that the Agreement for Foreign Exchange Transaction is revised effective from April 13, 2022.

    Comparison Table (PDF, 240KB)

     

    Effective date: 13 April 2022


  • [Notification] Change of e-Channels Terms and Conditions

    Please be advised that the e-channels Terms and Conditions will be revised effective from May 30, 2022.

    Comparison Table (PDF, 361KB)

     


  • [Notification] Change of General Terms and Conditions on Virtual Account Service

    Please be advised that the General Terms and Conditions on Virtual Account Service with effective from March 1, 2022.

    Comparison Table (PDF, 222KB)

     

    Effective date: 1 March 2022


  • Notice of Cash Credit Transaction via VNC Service

    We would like to inform you that cash credit transaction for VNC via branches & ATM will be supported as below.

    1. Cash Credit Transaction Service via Branches & ATM
    2. Target Banks : Shinhan Bank, IBK Bank and NH Bank
    3. Target Effective Date: 15th November 2021
    4. Note

    - Actual effective date and time could be varied.

    <Effective Date : 15 November 2021>


  • [Notification] Revision of deposit terms and conditions

    Please be advised that ‘Indemnity Agreement for Financial Transactions through Instructions by Fax, Mail and Person’ will be revised effective from October 15th, 2021

    [As-is] Indemnity Agreement for Financial Transactions through Instructions by Fax, Mail and Person (PDF, #KB)

    [To-be] Indemnity Agreement for Financial Transactions through Instructions by Fax and Mail (PDF, #KB)

    Effective date: 15 October 2021


  • GLCM application forms: How to fill out a form

    Please be informed that the GLCM application forms and the guide ‘How to fill out a form’ will be provided via HSBC website. (Effective as of Oct.5, 2021)


  • [Notification] Revision of e-Channel services fee

    Please be advised that HSBC Korea is to revise standard tariff of e-channel(Treasury API) effective from 21 June 2021.

    Before
    Item Before
    Setup and Integration Testing fee USD5,000
    Monthly fee USD550
    File Processing fee USD5

    New
    Pricing Point Charges (USD or local equivalent currency) Remarks
    One Time Setup Fees USD3,500 Applicable for all APIs
    Monthly Service Usage Fees USD550 Applicable for payment & collection API category
    • Single/Bulk Payment APIs
    • Real Time APIs
    • Payment Status Enquiry APIs
    • Real time Direct Debit Authorization & Initiation APIs
    • Global Disbursement APIs
    USD55 per account Applicable for
    • Account Balance API
    • Transaction Enquiry API
    (*not applicable to SWIFTgpi APIs)
    Monthly API Access Fees



    Applicable for all APIs, is the total number of API calls across all APIs used

    		 USD50 1 to 5,000 API Calls
    USD75 up to 10,000 API Calls
    USD200 up to 50,000 API Calls
    USD300 up to 200,000 API Calls
    USD500 up to 500,000 API Calls
    USD1,000 up to 1,000,000 API Calls
    USD2,000 Above 1,000,000 API Calls

  • [Notification] Revision of deposit terms and conditions

    Please be advised that ‘General Terms and Conditions on Deposit Transactions’ and ‘Terms and conditions on account with free deposits and withdrawals’ will be revised effective from May 2nd, 2021.

    - General Terms and Conditions on Deposit Transactions

    As-Is terms and conditions (PDF, 156K)

    To-Be terms and conditions (PDF, 502KB)

    - Terms and conditions on account with free deposits and withdrawals

    As-Is terms and conditions (PDF, 399K)

    To-Be terms and conditions (PDF, 403KB)

    <Effective from May 2nd, 2021>

  • [Notification] Introduction of terms and conditions on Giro/Tax Payment Service

    Please be advised that terms and conditions on Giro/Tax Payment Service introduced and will be effective from April 15, 2021.

    Terms and conditions of Giro/Tax Payment Service (PDF, 338KB)

    Effective date: 15 April 2021

  • [Notification] Introduction of Standard Tariff on Giro/Tax Payment Service

    Standard Tariff on Giro/Tax Payment Service introduced and will be effective from April 15, 2021.

    Existing customers, who are using this service free of charge for now, can continue to use this service without charge until the pricing negotiation in due course.

    Charging Item Tariff
    Application fee KRW50,000 (one-time for new onboarding)
    Monthly service charge KRW100,000 (recurring)

    Effective date: 15 April 2021

  • HSBC’s first co-branded corporate card launches in Korea

  • [Notification] Revision of e-Channel services fee

    Please be advised that HSBC Korea is to revise standard tariff of e-channel (ERP Link) effective from 29 February, 2021.

    Item Before New
    Price(1~4 countries) Price(>=5 countries)
    Setup and Integration Testing fee USD5,000 USD10,000 USD5,000
    Monthly fee USD600 USD800 USD750

  • [Notification] Revision of terms and conditions on account with free deposits and withdrawals

    Please be advised that terms and conditions on account with free deposits and withdrawals will be revised effective from February 1, 2021.

    As-Is terms and conditions (PDF, 394KB)
    To-Be terms and conditions (PDF, 398KB)
    Comparison Table (PDF, 222KB)

    Effective date: 1 February 2021

  • Unclaimed account closure and KINFA contribution

    We sincerely thank you for banking with The Hongkong and Shanghai Banking Corporation Limited, Seoul Branch.

    Under local laws Korean financial institutions are obligated to close and to contribute any remaining funds in unclaimed accounts to the “Korea Inclusive Finance Agency (the “Agency”)”.

    As per these requirements we will close your account and contribute any funds in unclaimed accounts to the Agency as your account have not had any transactions for the past 5 years, which meets the contribution criteria.

    However, if requested before the contribution, we will return your deposits to you. If you make a return request through any one of the following channels even after the contribution, the Agency will pay you through the necessary procedures./

    1. The Hongkong and Shanghai Banking Corporation Limited, Seoul Branch;
    2. Customer Support of Korea Inclusive Finance Agency;
    3. Website (https://sleepmoney.kinfa.or.kr);
    4. APP of the Korea Inclusive Finance Agency or APP of KINFA loan (Download from App store)

    Once again we sincerely thank you for selecting The Hongkong and Shanghai Banking Corporation Limited, Seoul Branch as your banking partner.

    If you have any enquiries, please feel free to contact your RM, Client Service Manager or Corporate Customer Service Center Seoul (ccsc@kr.hsbc.com).

  • [Notification] Change of General Terms and Conditions on Virtual Account Service

    Please be advised that the General Terms and Conditions on Virtual Account Service with effective from September 1, 2020.

    Effective date: 1 September 2020

  • Interest Rate Change Announcement

    Please be advised that HSBC Korea is to revise standard credit interest rate effective from 24th Mar 2020.

    <KRW Money Market Deposit Account with Global Liquidity & Cash Management>

    % per annum

    Before

    After

    0.10% (KRW1 billion or more) /
    0.05% (less than KRW1 billion)

    0.01%

    If you have any enquiries, please feel free to contact your RM or Client Service Manager.

  • Interest Rate Announcement
    Please be advised that HSBC Korea is to revise standard credit interest rate effective from 22 October 2019.

    <KRW Savings Account with Global Liquidity & Cash Management>

    % per annum

    Before

    After

    0.10%

    0.01%

    <KRW MMDA with Global Liquidity & Cash Management>

    % per annum (whole bal.)

    Before

    After

    Less than KRW1 billion

    0.05%

    0.05%

    KRW1 billion or more

    0.25%

    0.10%

    If you have any enquiries, please feel free to contact our RM or Client Service Manager.

  • Announcement for standard credit interest rate change on KRW Money Market Deposit

  • Announcement for standard credit interest rate change on EUR savings account

  • [Notification] Revision of Agreement For Foreign Exchange Transact
    Please be advised that Agreement For Foreign Exchange Transactions was revised with effective from July 31, 2019.
    Effective date: 31 July 2019

  • [Notification] Termination of P Note Custody Service

    Please be advised that P Note Custody Service is terminated, effective from July 15, 2019.

    Effective date: 15 July 2019

  • Interest Rate Announcement : USD Savings account
    Please be advised that HSBC Korea is to increase credit interest rate on USD Savings account with effective from 8 January 2019.

    (% p.a.) As Is> To Be
    USD Savings account for corporate customers 0.01% 0.10%

    Effective date: 8 January 2019 (Tuesday)

  • Interest Rate Announcement: KRW Savings account
    Please be advised that HSBC Korea is to increase credit interest rate on KRW Savings account with effective from 14 December 2018.

    (% p.a.) As Is> To Be
    KRW Savings account for corporate customers 0.01% 0.10%

    Effective date: 14 December 2018 (Friday)

  • [Pre-notice]Introduction of real-time domestic FCY payment via KFTC and standard tariff
    Please be advised that HSBC SEL will support real-time domestic FCY payment via KFTC network from December.
    Real-time processing is available subject to pre-defined conditions at back-end, and where possible, HSBC will process payment instruction through real-time network. Otherwise, payment is supposed to be processed via SWIFTnet as before.
    HSBC's standard tariff for domestic inward/outward FCY payment is USD10 (KRW10,000) regardless of back-end processing, KFTC or SWIFTnet.
    In case transaction a/c is non-KRW a/c, USD tariff shall be applied and USD equivalent charge amount will be collected upfront from transaction a/c at the point of transaction unless agreed otherwise.

  • [Notification] Change of General Terms and Conditions on Integrated Receivable Management Solution via Virtual Network Collection
    Please be advised that General Terms and Conditions on Integrated Receivable Management Solution via Virtual Network Collection is changed, effective from August 1, 2018.
    Comparison Table (PDF, 48KB)
    Effective date: 1 August 2018

  • Notice of Foreign Currency Cheque Deposit Service Discontinuance
    Dear Customer, Since the official announcement of the closure of its retail banking and wealth management operations, HSBC Korea has been taking a range of measures necessary to implement the closure. As part of the process, we would like inform you that foreign currency cheque deposit service which has been provided for corporate customers (for collection and purchasing) through our retail banking branches will be discontinued as of 28 Nov, 2017
    Thank you for using HSBC service. We wish you all the best in your future endeavours.
    Effective date: 28 November 2017

  • [Notification] Change of Supplementary Agreement
    Please be advised that Supplementary Agreement for Company is changed effective from November 17, 2017.
    Effective date: 17 November 2017

  • Notice of Termination of Cash Credit Transaction via VNC(Virtual Network Collection) Service
    We would like to inform you that cash credit transaction for VNC via branches & ATM will be terminated as below. We advise you to make the necessary arrangements to follow up this change.
    1. Termination of Cash Credit Transactions via Branches & ATM
    2. Target Banks : All of Banks with VNC Virtual Accounts
    3. Target Effective Date : 29th September 2017
    4. Note
    - Actual effective date could be varied according to each banks’ internal schedule. Effective date: 29 September 2017

  • Discontinuance of Foreign Bank Draft Issuance Service
    Please be advised that HSBC Korea do not provide Foreign Bank Draft Issuance Service from July 1, 2016. Effective date: 1 July 2016

  • [Notification] Change of General Terms and Conditions on Crossborder Remittance
    Please be advised that General Terms and Conditions on Crossborder Remittance is changed, effective from July 1, 2016. Effective date: 1 July 2016

  • [Notification] Change of General Terms and Conditions on FCY transactions
    Please be advised that General Terms and Conditions on FCY Transactions is changed, effective from July 1, 2016. Effective date: 1 July 2016

  • [Notification] Change of General Terms and Conditions on Deposit Transactions
    Please be advised that General Terms and Conditions on Deposit Transactions changed with effective from April 26, 2016.
    Effective date: 26 April 2016

  • Discontinuance of Ja-Ki-Ap check issuance (cashier's order) service
    Please be advised that HSBC Korea do not provide Ja-Ki-Ap check issuance service from April 26, 2016. Ja-Ki-Ap checks which had been issued already can be processed as before. Effective date: 26 April 2016

  • [Important] (Corporate) Xpress Pay & Xpress Sweep is not available from 1 July 2016
    As per the product and service policy in Korea, 'Xpress Pay' and 'Xpress Sweep' service will be closed with effective from 1 July 2016. As an alternative of Xpress Pay, you can use our Global Internet Banking System, 'HSBCnet'. For any queries or 'HSBCnet' user guide, please contact CS managers or Corporate Customer Service Center at 82-2-3708-0100.
    Effective date: 1 July 2016

  • Notice on Change of Payment Cutoff Time (PDF, 12KB)
    We hereby inform you that the cutoff time for payment in CNY and JPY will change from Feb 15. 2016.
    We will continuously strive to maintain the highest quality customer service.

  • [Important] Payment instruction form change to 'SmartForm' with effective from January 1, 2016.
    From 1 January 2016, HSBC is implementing a new policy where we encourage customers to send payment instructions through e-channels (HSBCnet, Swift, Connect) or 'SmartForm' only.
    Free-format instruction, old forms or 'hand-written' SmartForm is not allowed, so please ensure to submit 'typed' SmartForm for quick and correct payment execution.
    You can download 'SmartForm' from 'useful information' on this website.
    Effective date: 1 January 2016

  • Announcement for Korea Digital Certificate Demise (PDF, 98KB)
    Please note that HSBC is updating the entitlement and payment authorization process to demise Korea Digital Certificate from HSBCnet.

  • Notice on Change in Demand Draft Issuance Fee (PDF, 13KB)
    Please note that the fee for demand draft issuance will change to reflect the costs incurred in delivering the service from Jun 1. 2015.

  • Announcement for the changes of Terms & Conditions for the Virtual Account Service & Service Integrated Receivables Management Solution via Virtual Network Collection
    Please be announced that the Terms and Conditions of Virtual Account Service and Integrated Receivabls Management Solution via Virtual Network Collection Service as of Feb. 3, 2015.

  • Change of USD Overseas Payment Correspondent Bank’s Charge Collection Procedure
    Please be announced that we will change the collection process of our correspondent bank’s charge for USD overseas payment from Jun. 7, 2012.

  • Announcement for Bank Tariff Change
    Please be announced that the central bank of UAE has announced

  • Announcement for New Regulaton on Overseas Payment to India
    Please be announced that new regulation on ‘Purpose of Payment’ of overseas payment to India

  • Launch of Chinese Yuan Corporate Deposit Accounts
    We are pleased to announce that we newly launch Chinese Yuan Corporate deposit accounts to offer better service for domestic corporate

  • Announcement for Bank Tariff Change
    HSBC sincerely appreciates your interest and favour in our business relationship all the times.

  • Closing notice for "Business Internet Banking" service
    HSBC, as the leading international bank in Korea, is always looking at ways of giving our clients an enjoyable yet a safer experience when you conduct your online transactions with the Bank.

  • Phishing Warning
    Phishing is the compound word of 'Private data' and 'Fishing'. An e-mail is send to a user....

Useful Information

Customer Centre

DC Advice - 2004-0333

Trade Service Working Hours:

Mon-Fri 9:30 - 16:30
(Except Public Holiday)